Performing a new installation
Note: This method applies to RSTickets! Pro component, plugins and modules installation.
1. Login into the backend;
2. On the top menu, select Extensions > Manage > Install;
3. Click Browse (or Drag and Drop the file) and select the zip file you downloaded;
4. If the installation was successful, you should see this message;
5. You can now access RSTickets!Pro through the Components menu.
If the installation produces any errors, check if:
- The archive you were trying to upload is not corrupted
- The archive is being correctly uploaded to your webserver
- The following folder permissions are correctly set: 755 for /components, 755 for administrator/components and 755 for /media and at least 755 for the configured Joomla tmp folder
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