RSTickets!Pro revision 8 comes with loads of new features and improvements: knowledgebase integration with Facebook and RSComments, predefined ticket subjects and much more.
1. Knowledgebase comments integration: Facebook, RSComments!, JComments, JomComment
Starting with revision 8, you can allow customers to comment the RSTickets!Pro knowledgebase articles by enabling from the “Configuration” tab one of the following integration: Facebook, RSComments! JComments and JomComment.