Suggestions to Improve Subscription Plan Management in RSmembersh
by macgin1966 on 08 Aug 2024 06:42 | 49 Hits | 0 comment(s)
Hello RSmembership Team,
My name is Macario and I have been a user of RSmembership for [duration of time]. I would like to share some observations regarding my experience with your service.
Problem Description:
I have noticed that when users upgrade their subscription plans from Traveler to Galactic, or from Galactic to Master, the change takes place immediately instead of at the expiration of the current plan. This creates confusion and could lead to subscription management issues.
Impact of the Problem:
This issue has caused some misunderstandings among users, as they expected the change to take place at the end of the current subscription period. It would be helpful if the system allowed scheduling the upgrade at the expiration of the current plan.
Improvement Suggestions:
I suggest implementing a feature that allows users to schedule the upgrade of the subscription plan at the expiration of the current period, instead of applying it immediately. Additionally, it would be useful to display the 'Renew' and 'Upgrade' options only starting from one month before the plan's expiration, to avoid confusion.
Recent Additions:
I have created three widget columns for the Traveler, Galactic, and Master subscription plans, to improve the organization and display of information. Furthermore, I have added the Italian language both in the admin panel and on the site, making it available in two languages: Italian and English. These changes have significantly improved the user experience and subscription management.
Conclusion:
Thank you for your continuous efforts to improve RSmembership. I highly appreciate your work and hope that my suggestions can be useful in further optimizing the service.
Best regards,
Macario