• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: export function not working

export function not working 14 years 8 months ago #11094

Hello,

Just upgraded rsform pro to rev30 but when I want to export it to excel or xml or CSV it says Layout "exportProcess" not found

I hope u guys can solve the problem
gr

Lars
The administrator has disabled public write access.

Re:export function not working 14 years 8 months ago #11099

  • laith
  • laith's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I have the same problem and I just submitted a ticket. When I attempt to export, I get a white page and error message:

500 - An error has occurred.
Layout "exportProcess" not found

I wish I'd tested more thoroughly before upgrading 3 customers' domains, as the export feature is used frequently! :(
The administrator has disabled public write access.

Re:export function not working 14 years 8 months ago #11100

  • octavian
  • octavian's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 783
  • Thank you received: 110
Hello guys,

There seems to be an issue with file names - all files have been renamed to lowercase so you should not encounter the error again. Just download the package again from your account and install it over your current installation - this will act as an update.

Regards!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

export function not working 12 years 5 months ago #20216

  • cjseriy
  • cjseriy's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
Hi! What files that need to be renamed are we talking about? I cannot just upgrade cause I have a lot of custom code there.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!