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TOPIC: HELP

HELP 13 years 4 months ago #15663

Its printing the placeholder instead of the data
What do I do?
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Re: HELP 13 years 4 months ago #15712

Is anyone going to help me with this?
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Re: HELP 13 years 4 months ago #15714

If I'm reading your original question correctly it sounds like you are not asking for the {componentname :value} of the components in the email set up.

Here is an example of one that I have set up so you can see one that works.
Recommendation submitted by: {yourname:value}
Information submitted by a member of the following Register(s): {enteredby:value}
Business or Individual: {busi_indi:value}
Name: {name:value}
Address: {address:value}
City: {city:value}
State/Prov./Country: {country:value}
Zip: {zip:value}
Phone: {phone:value}
Email: {Email:value}
Type of Assistance: {typeofassistance:value}
Additional Comments: {addcomments:value}
GPS Location: If no information was provided, the following field will be blank: {lat copy:value}


If this is NOT what you are looking for, please provide an example and a better description of what your issues are. The forum users will be glad to help, we just need a little more info.
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Re: HELP 13 years 4 months ago #15727

  • andreic
  • andreic's Avatar
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  • RSJoomla! Official Staff
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Hello,

Each field you create in your form has two placeholders available for the emails:

{field-name:caption} => this returns the caption of the field;
{field-name:value} => this returns the values that was submitted in the field.

If you are not using the correct name of the field, the component will not be able to identify the information that needs to replace the placeholder and will simply send the placeholder in the email. You can find a list of all the available placeholders that can be used in the email by clicking the "Toggle Quick Add" button located on the right side of your screen.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!