Easter Sale 2025

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TOPIC: active membership

active membership 12 years 9 months ago #18227

My is is downloading RS Forms Pro
I sytart by logging in to my account - no problem so far.
When I try to download, I get an error message saying I no longer have an active membership. The problem is I cannot find any place to up date my membership.
I tried to submit a ticket but that is ignored. I looked for some way to contact RS forms but it appears that is available either

Antbody have any thoughts?
Thanks,
Brad
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Re: active membership 12 years 9 months ago #18230

Hello,

Send in a ticket to support
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!