Easter Sale 2025

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TOPIC: Delayed Admin/user emails

Delayed Admin/user emails 12 years 8 months ago #18537

Hello.

We have a problem. Our e-mails gets delayed from the RS-form. Sometimes by days. It has just started.. At the beginning it worked just fine. And not all the time. Sometimes it comes rightaway.

First I thought it it was the RSForm Pro version. So I updated it to the latest. Same problem.
Then I thought it was the template because the error log for the server showed errors in the template. Changed template - Same problems.

I have the PHP mail set up in Global Configuration. I'm running Joomla 1.5.

Any Ideas?
The administrator has disabled public write access.

Re: Delayed Admin/user emails 12 years 8 months ago #18543

Hello,

I sounds like a configuration problem at the hosting company.
Have you tried a different e-mail address?
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
Last Edit: 12 years 8 months ago by wilco.alsemgeest.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!