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TOPIC: E-mail don't retrieve informations

E-mail don't retrieve informations 12 years 8 months ago #18574

  • lirtux
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Hello,

I made the form, when I send it (to me), I on't get the informations, but only:
<p>You have a new submission.</p>
<p>{Name:caption}: {Name:value}</p>
<p>{Email:caption}: {Email:value}</p>
<p>{Subject:caption}: {Subject:value}</p>
<p>{Message:caption}: {Message:value}</p>
<p>{Send:caption}: {Send:value}</p>

What should I do to see the informations entered?

Thanks
Last Edit: 12 years 8 months ago by wilco.alsemgeest. Reason: Added code tag
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Re: E-mail don't retrieve informations 12 years 8 months ago #18576

  • silviup
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Hello,

please make sure that you have typed your placeholders correctly. The best way to do this is to click the "Toggle quick add" button located in the right side of your User / Admin E-mails configuration tabs. You can find more information about configuring emails in RSForm!Pro here:

www.rsjoomla.com/support/documentation/v...ticle/74-emails.html

Regards!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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RSJoomla! Development Team
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Re: E-mail don't retrieve informations 12 years 8 months ago #18618

I/m not able to locate the "Toggle quick add" button. May I know what version you are using?
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Re: E-mail don't retrieve informations 12 years 8 months ago #18621

The Toggle Quick Add is on the upper right corner of the screen when you go into Properties of a form. In V44 it is also available when you click on the User Email selection. It may have been there in previous versions...I can't remember now.
K
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  • 1

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