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TOPIC: Complaint Form with Complaint Number

Complaint Form with Complaint Number 12 years 7 months ago #18749

Hi, I have prepared a compaint form and now I wish when someone submit any complain, it should generate a complaint number so that the client/user can note it and in future he can enquery his complain. Need urgent help.
thanx in advance
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Re: Complaint Form with Complaint Number 12 years 7 months ago #18754

Check out these two options in the Documentation section:

www.rsjoomla.com/support/documentation/v...for-submissions.html

or in Components description:
The RSform!Pro Support field is basically a hidden field that holds a random generated sequence. Attributes:

Characters: Alphanumeric / Alpha / Numeric - the generated sequence can contain alphabetical chars and/or numbers
Length: the length of the generated sequence.
In email put {your field name:value}

Both of these might be adaptable for getting a number that can then be put in the user email.
K
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Re: Complaint Form with Complaint Number 12 years 7 months ago #18778

Hello,

I would use RSTickets! for this.
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!