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TOPIC: User emails stop working after I edit text

User emails stop working after I edit text 12 years 6 months ago #19388

  • fparkes
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If I create a new form and use the default user confirmation email text, everything works. However, once I edit the text any at all (even if I switch to plain text) the user confirmation emails no longer get sent.

Anyone have any thoughts on this? I checked the whole server setup thing and that really doesn't seem to be the problem at all. Everything is fine until I edit the default text. Speaking of which, anyone know how to change the default text for user emails in forms?

Thanks.
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Re: User emails stop working after I edit text 12 years 6 months ago #19389

Hi,
Check out the video tutorial on how to set up emails. www.rsjoomla.com/video-tutorials-on-joom...ls-in-rsformpro.html
This shows how to use the placeholders to get the emails to show the values entered into the form.

Not sure what's up with the emails not sending. Maybe someone else will have an answer.

K
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Re: User emails stop working after I edit text 12 years 6 months ago #19447

  • fparkes
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Thanks. I actually know how to use placeholders but there aren't even any placeholders in the e-mail I'm trying to send. Just altering the text causes the e-mails to stop being sent. Then, when I copy and paste the old text back, it'll send the e-mails again. I have no idea why.
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Re: User emails stop working after I edit text 12 years 6 months ago #19448

I'd create a ticket -- if you haven't already done so -- so that Support can take a look at this. And then let us know how it's resolved. I hate not having the solution to a puzzle!

K
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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