• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Admin Emails not sending

Admin Emails not sending 12 years 5 months ago #20069

  • tgowans
  • tgowans's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I am having troubles configuring the admin emails on forms.
I need the emails sending:
From: info@******.com
Reply To: info@******.com
To: info@******.com

I have read around that joomla/rsforms is unable to send To and From address if they are the same. So instead i have tried:

From: {Email:value}
Reply To: Info@******.com
To: info@******.com

This too does not work. If i replace the info@ email with a different email address it works perfectly. The From email in Joomla Global Configuration - Server is the info@******.com email address.
The administrator has disabled public write access.

Admin Emails not sending 12 years 5 months ago #20072

  • octavian
  • octavian's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 783
  • Thank you received: 110
This is not an issue with neither Joomla! or RSForm! Pro since they are not the ones sending the email - your hosting provider's server is. If using the same From and To email address doesn't work, you need to contact your hosting provider. Even if you type in a placeholder this doesn't mean that the email will be sent from that placeholder - it's still replaced by whatever email you type in.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
The following user(s) said Thank You: tgowans
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!