Easter Sale 2025

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TOPIC: 500 error after submitting form in Preview mode

500 error after submitting form in Preview mode 12 years 5 months ago #20089

  • kslang
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I just purchased the multi-site license of RSForm! Pro and look forward to using it.

I installed and did a pre-test as well with RS Tester. (Everything checked out good). However, when I use the PREVIEW mode to try a sample form, after submitting the form I get a 500 error:

www.nds2013.com/index.php?option=com_rsform&formId=3

The form info properties are set to send a Thank You message and return to the home page.

Any ideas what is going on?

Thanks
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500 error after submitting form in Preview mode 12 years 5 months ago #20102

  • alexp
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Please submit a customer support request here:

http://www.rsjoomla.com/support.html

It would be best if you could provide an administrator account as well so we can have a proper look at this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!