Easter Sale 2025

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TOPIC: Could not instantiate mail function

Could not instantiate mail function 12 years 3 months ago #20821

Hello,

I have an issue with RSForm on the website www.groendaktotaal.nl. The form worked great, but the problems started when I updated Joomla from I believe 2.5.4 to 2.5.8. Also I duplicated an exact copy of the website to www.dachbegrunungtotal.de.

At first the Dutch .nl site was a site with a German and Dutch language, but I splitted that to a .nl and a .de website.

After I splitted them and updated Joomla I got an error on the RSJoomla form on both websites:

Could not instantiate mail function.
Could not instantiate mail function.

Strange thing is, I can see the mail in the submissions in the administrator end, but I don't get any emails.

Safe mode is on, but that was also on before the update so I don't think that could be the issue.
PHP version is 5.3.3-7+squeeze3

Regards,

Gijs
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Could not instantiate mail function 12 years 3 months ago #20824

  • silviup
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Hello,

Please refer to the following article in our documentation:

www.rsjoomla.com/support/documentation/v...-function-error.html

Regards!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!