• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Spam

Spam 9 years 1 month ago #34550

  • jolyens
  • jolyens's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Hi! I just want to know why are some of the emails went to spam after registration in rsform joomla? Please help. Thank you
The administrator has disabled public write access.

Spam 9 years 1 month ago #34581

  • andreic
  • andreic's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 745
  • Thank you received: 66
Hello,

The email being flagged as spam is not something that is caused by the component, this is influenced by numerous factors. One thing you could try in order to improve the SPAM score of your emails, if you are using PHP Mail as the default mailer, is using the same `From` email and `From name` as in your Joomla! Global Configuration Settings. Also you could try adjusting the subject and content of the email from the form's configuration.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
Last Edit: 9 years 1 month ago by andreic.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!