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TOPIC: Problem with text based email

Problem with text based email 7 years 9 months ago #37177

  • mike163
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When I design the admin email, it looks like this ..

License Request
ID: {global:submissionid}
Date: {global:date_added}
From: {UserName:value}
Email: {EMail:value}
Software Code: {SoftwareCODE:value}
Company Name: {CompanyName:value}
Payment Ref: {PaymentRef:value}
Allow Updates: {chkAllowUpdates:value}
IP Address: {global:userip}

When I select the preview it looks like this ..

License Request
ID: {global:submissionid} Date: {global:date_added} From: {UserName:value} Email: {EMail:value} Software Code: {SoftwareCODE:value} Company Name: {CompanyName:value} Payment Ref: {PaymentRef:value} Allow Updates: {chkAllowUpdates:value} IP Address: {global:userip}

When a test email is sent it looks just like the preview but with data where the variables are.
I can not use HTML as the form is used in text based email systems

Is there a way to generate CR / CRLf in forms.

Mike
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Problem with text based email 7 years 9 months ago #37198

  • mike163
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I've been using RS Forms for years, and only requested support a few times. Is anybody going to respond to this ?
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Problem with text based email 7 years 9 months ago #37200

  • gregs0
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Have you submitted a support ticket?
Last Edit: 7 years 9 months ago by gregs0.
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The following user(s) said Thank You: mike163

Problem with text based email 7 years 9 months ago #37201

  • gregs0
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I just checked to make sure but I've got several plain text emails and they are displaying just fine. Are you sure something else isn't going on?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!