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TOPIC: Update not possible since Joomla 3.8.4

Update not possible since Joomla 3.8.4 6 years 11 months ago #38140

  • Mogwai
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Hi,
Since I updated to Joomla 3.8.4 I cannot update RSForm Pro when I have the information that an update is abailable - first only locally and then with Joomla version 3.8.7 also in the online installation of 3 domains. It seems that the update runs but then an empty page opens and when I go back the message about RSForm Pro update is present again. I then checked in Extensions for RSForm Pro and the entry was also gone.
I tried to upload the new Joomla versions via FTP with overwriting (that was a tip from the Joomla forum) but that did not help either.
Finally I unzipped the updated version of RSForm Pro and uploaded it on the server. Now the entry in the components is also gone - and the message about update as well. Re-installation is impossible.
Same issue with JCE Editor Pro and sigplus photo gallery. Just the Joomla updates and language updates work.
I have no clue how to continue, this is very frustrating because I prefer to be on the safe side and always have updates done.
Thank you for any help.
Gerda
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We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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