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TOPIC: Send me a copy scenario

Send me a copy scenario 6 years 8 months ago #38429

Hello,

I'm working with Joomla 3.8.11 and RSFormPro 2.0.13.

I made a form with the 'send me a copy scenario'.

But it won't work. I have filled the From, From Name, Subject and Message in the User Email. Let the TO field empty.

If I fill the TO field with a static email address it work OK. Admin mail is also sent without problems.

I checked the name of the fields emailaddress and checkbox in the settings and the PHP script. It looks good.
Also youre download example won't work in my site.

Any idea?

Kees
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Send me a copy scenario 6 years 8 months ago #38431

  • iceferret
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So if I read correctly you are not putting a value in the to field for your user email?
it should contain {your-email-field-name:value} then it will insert the users email from your form and send them a copy.
If you want to see what they get (check layout etc) add your own email address as a BCC
Is that what you mean?
If you can keep your head when all about you are losing theirs, then you obviously don't understand the situation!
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Send me a copy scenario 6 years 8 months ago #38433

Hello,

When I fill in the Emailadres:value then the user mail is always send to the Emailadres:value.
The checkbox 'send me a copy' won't work then.

I only want to send a mail to the user if he checks the box for send me a copy. And that won't work with the PHP script.

Best regard
Kees
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Send me a copy scenario 6 years 8 months ago #38434

  • iceferret
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Ah right, I misunderstood totally.
Downloaded their sample form and I must admit it works fine for me 'as is'. I'll try it in a live form later today.
If you can keep your head when all about you are losing theirs, then you obviously don't understand the situation!
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Send me a copy scenario 6 years 7 months ago #38443

Hello,

I have tried several ways to run the script. Also installed your demo-form in anoher website. But in all cases it won't work.
Can it be that I'm using the Dutch version of RSFormPro? Maybe I must change some text in the script? By example the 'To' field in Dutch?

Otherwise can you log in and have a look for me?

Thanks
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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