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TOPIC: Missing submissions to Admin E-Mail

Missing submissions to Admin E-Mail 6 years 7 months ago #38440

Hey there support,

we got complaints from few clients that when they check submissions in RSForms, that they have noticed that not all submissions were sent/received in applied admin emails. E.g. assigned admins by checking their email inbox have less submissions than logged in RSForm component backend.

What could cause this phenomenon?

Cheers
jt
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!