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TOPIC: How to record browser/platform details

How to record browser/platform details 5 years 6 months ago #39573

As subject suggests, I'd like to be able to collect browser type and ideally device type on form submission (it's a technical support form, and we'd like to capture this information without asking our non-technical users to tell us what they are using).

I see a few other posts in the forums about this, but they are all quite old, and I could get neither to work.

Any suggestions for 2019 on how to best accomplish this?
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How to record browser/platform details 5 years 2 months ago #39900

alexander.block wrote:
As subject suggests, I'd like to be able to collect browser type and ideally device type on form submission (it's a technical support form, and we'd like to capture this information without asking our non-technical users to tell us what they are using).

I see a few other posts in the forums about this, but they are all quite old, and I could get neither to work.

Any suggestions for 2019 on how to best accomplish this?

I'm in need of this for my form as well!

Any ideas?
updates?
solutions?
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!