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TOPIC: if Statement result not appearing in email

if Statement result not appearing in email 5 years 4 months ago #39673

  • get.creative
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Hello,

I have just purchased and upgraded RSForms Pro to 2.2.9. My site is running Joomla 3.9.13

The form I created uses a checkbox (standardPL:value) which when checked should show a download url in the user email. When I complete the form and receive it as a user, the line where the if statement result should show is completely blank. Below is the statement I am using:

{if {standardPL:value}} the URL should show here{/if}

Why would this not show in my user email?

Thank you
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if Statement result not appearing in email 5 years 4 months ago #39679

  • bogdan.tataru
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Hello,

If I understand this correctly, the field you are using is a checkbox. If my assumption is correct, you can also try including your link in the email using a syntax as the following:

{if {standardPL:value}<-Item1}This text will be displayed only if the Item1 value is selected{/if}

You will have to replace 'Item1' with your checkbox item value. Afterwards test this once more.

More information on this here:

www.rsjoomla.com/support/documentation/r...omponent-emails.html
My help is not official customer support. To receive assistance, submit a ticket by clicking here
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if Statement result not appearing in email 5 years 2 months ago #39892

  • mafibill
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This is what I am trying to do with the admin email:

{if {condition:value}<-Yes}Show this:
{Subject:caption}: {Subject:value}
{Message:caption}: {Message:value}
{Send:caption}: {Send:value}
{/if}

Condition is a radio group with this item: Yes|Yes
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