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TOPIC: PDF plugin

PDF plugin 5 years 2 months ago #39845

  • basdim
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Hi,
The PDF plugin attached a blank pdf file to user email & admin email.
What am I wrong?
Thanks
Last Edit: 5 years 2 months ago by basdim.
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PDF plugin 5 years 2 months ago #39850

  • bogdan.tataru
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Hello,

Viewing the generated PDF will require a proper PDF reader, some browsers like Chrome have such a reader built-in.
You can try installing Foxit PDF as the PDF file will be most likely viewable as well.

Also, you will have to make sure that you have checked all the options from the "Allowed Options" in the PDF section of the email and that you have added some content in the "PDF Layout (HTML)" section.

More on this here.
My help is not official customer support. To receive assistance, submit a ticket by clicking here
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PDF plugin creates a blank page 5 years 2 months ago #39861

  • basdim
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Hi Bogdan,
1. I've tried with Adobe Acrobat DC, Adobe Pro, Chrome, ... butd the pdf file is empty (blank)
2. Yes, I have checked all the options > "Allowed Options" in the PDF section
3. There is content in the "PDF Layout (HTML)" section.
Last Edit: 5 years 2 months ago by basdim.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!