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TOPIC: Mails are not send

Mails are not send 2 years 9 months ago #42116

  • gayleweb
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I have problems sending mails.
The log shows the message: Could not instantiate mail function

The configuration is Joomla 4.1.5 with php either 7.4 or 8.0
The administrator has disabled public write access.

Mails are not send 2 years 9 months ago #42117

  • bogdan.tataru
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Hello,

The following article explains all the troubleshooting steps:

www.rsjoomla.com/support/documentation/r...-function-error.html
My help is not official customer support. To receive assistance, submit a ticket by clicking here
The administrator has disabled public write access.

Mails are not send 2 years 9 months ago #42130

  • gayleweb
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Hi,

I have checked all possible suggestions mentioned, but I still have the same issue.
Have you any other suggestion?
The administrator has disabled public write access.

Mails are not send 2 years 9 months ago #42131

  • bogdan.tataru
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Hello,

Please submit a support ticket here:

www.rsjoomla.com/submit-a-ticket.html

so we can investigate this for you.
My help is not official customer support. To receive assistance, submit a ticket by clicking here
The administrator has disabled public write access.

Mails are not send 2 years 8 months ago #42137

  • Admin646
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Hi there,

I have the same problem, but I don't get any error message. Emails are just not being sent at all.

Just purchased this component, and first frustation appears...
The administrator has disabled public write access.

Mails are not send 2 years 8 months ago #42139

  • Admin646
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Hi there,

This problem is solved meanwhile.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!