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TOPIC: Form disappearing

Form disappearing 2 years 4 months ago #42417

  • Crispin
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I have installed loads of these form over the years and this is a new problem.

The for is not visible on the website. On inspection of the code this is all you get...
<form method="post" id="userForm" action="https://routineofficecleaning.co.uk/contact-us">
<input type="hidden" name="form[formId]" value="3">
<input type="hidden" name="0197b15fc91135bd009feeb861f861c3" value="1">
</form>

While the form is being editied in Admin this is what the you get when it's visible...
<form method="post" id="userForm" action="https://routineofficecleaning.co.uk/contact-us"><div id="rsform_error_3" style="display: none;"><p class="formRed">Please complete all required fields!</p></div>
<!-- Do not remove this ID, it is used to identify the page so that the pagination script can work correctly -->
<fieldset class="formContainer" id="rsform_3_page_0">
	<div class="row">
		<div class="col-md-12">
			<div class="mb-3 rsform-block rsform-block-name">
 
				<div class="formControls">
					<input type="text" value="" size="20" placeholder="Full Name" name="form[name]" id="name" class="rsform-input-box form-control" aria-required="true">
					<div><span class="formValidation"><span id="component23" class="formNoError">Please provide your name</span></span></div>
				</div>
			</div>
			<div class="mb-3 rsform-block rsform-block-email">
 
				<div class="formControls">
					<input type="email" value="" size="20" placeholder="Email Address" name="form[email]" id="email" class="rsform-input-box form-control" aria-required="true">
					<div><span class="formValidation"><span id="component24" class="formNoError">Please provide your email address</span></span></div>
				</div>
			</div>
			<div class="mb-3 rsform-block rsform-block-telephone">
 
				<div class="formControls">
					<input type="tel" value="" size="20" placeholder="Telephone Number" name="form[telephone]" id="telephone" class="rsform-input-box form-control">
					<div><span class="formValidation"><span id="component25" class="formNoError">Invalid Input</span></span></div>
				</div>
			</div>
			<div class="mb-3 rsform-block rsform-block-consent">
 
				<div class="formControls" role="group" aria-labelledby="consent-grouplbl">
					<div aria-required="true"><div class="row"><div class="col-sm-6"><div class="form-check"><input type="checkbox" name="form[consent][]" value="Please contact me" id="consent0" class="rsform-checkbox form-check-input"> <label id="consent0-lbl" for="consent0" class="form-check-label">Please contact me</label></div> </div><div class="col-sm-6"><div class="form-check"><input type="checkbox" name="form[consent][]" value="Please remove me from your records" id="consent1" class="rsform-checkbox form-check-input"> <label id="consent1-lbl" for="consent1" class="form-check-label">Please remove me from your records</label></div> </div></div></div>
					<div><span class="formValidation"><span id="component26" class="formNoError">Please give your consent to contact you</span></span></div>
				</div>
			</div>
			<div class="mb-3 rsform-block rsform-block-send">
 
				<div class="formControls">
					<button type="submit" name="form[Send]" id="Send" class="rsform-submit-button  btn btn-primary">SEND</button>
					<div><span class="formValidation"></span></div>
				</div>
			</div>
		</div>
	</div>
</fieldset>
					<div>You'll need to setup your <strong>Site key</strong> in order to use reCAPTCHA.</div><input type="hidden" name="form[formId]" value="3"><input type="hidden" name="0197b15fc91135bd009feeb861f861c3" value="1"></form>
If the form is being edited in admin then the form is visible. On Save & Close it disappears.

Any ideas.

I appear to have the current version of everything and the system plugin is enabled.
Last Edit: 2 years 4 months ago by Crispin. Reason: Added more details for clarity
The administrator has disabled public write access.

Form disappearing 2 years 4 months ago #42422

  • dragos
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Hello,

Please submit a support ticket here.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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