• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: RSFormPro user mail not sent

RSFormPro user mail not sent 1 year 3 months ago #43181

Hello,
On a J!4, I bought and installed RSFormPro for the possibility to add a link to erase datas in the user mail. I followed the explanation but it doesn't work. Admin receive the mail but not the user.

Form name : formulaire
In Form fields, mail field name : Email
Chekbox name : mail_user

In Form Properties, -> Users mails :
if  ( $_POST [ 'form' ] [ 'mail_user' ] [ 0 ] == 'Oui' ) 
{ 
  $userEmail [ 'to' ] = $_POST [ 'form' ] [ 'Email' ] ; 
}

In Form Properties, -> Form Info !
Enable confirmation by email : Yes
Defer emails until confirmation : User emails
(I tryed also without confirmation by mail but it's the same)

In users Emails -> Recipient -> To : empty

But id doesn't work.

As I'm testing and I have a gmail email, both addresses are ok : This e-mail address is being protected from spambots. You need JavaScript enabled to view it and This e-mail address is being protected from spambots. You need JavaScript enabled to view it . So admin email is This e-mail address is being protected from spambots. You need JavaScript enabled to view it and I test the form with This e-mail address is being protected from spambots. You need JavaScript enabled to view it to have different email.

But it doesn't send the mail .

Could you tell me what i have to do ?

Thanks a lot
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!