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TOPIC: Uploaded pictures from iOS

Uploaded pictures from iOS 9 months 2 weeks ago #43572

  • evangennip
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Hi all,

I'm using RSForm Pro for a auditform and there can be uploaded pictures, this can be done in different ways.

On a desktop you can browse to and select a file, that works good.
A Android device can use the camera directly, the captured picture is uploaded and also visible on the submission screen.

When a iOS deive is used they can also use the camera and upload the file, only that one is uploaded as a .heic file

That .heic file isn't visible on the submission screen and also not send by mail.

Is there anyone who had the same problem end will share the solution with me?

Kind regards,

Evert
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!