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TOPIC: Email sent to admin, but user is not working

Email sent to admin, but user is not working 16 years 2 months ago #6478

Hi, please i need some help here, i have been testing the form, and everything seems to be fine,The Admin Email is working properly just by using the Quick Add section... but i can't get the user email sent.


This is how im filling the fields...

USER EMAIL

From: This e-mail address is being protected from spambots. You need JavaScript enabled to view it (this is my admin email)
From Name: Carmelolandia.com
To:{Email:caption}:{Email:value}
Subject:{Tema:caption}:{Tema:value}
Mode: HTML
Message: Bla- Bla-bla-

the Admin Email is working properly just by using the Quick Add section...

Please, help...!
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Re:Email sent to admin, but user is not working 16 years 3 weeks ago #6908

  • freeme
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The problem is with the fields:
To:{Email:caption}:{Email:value}
Subject:{Tema:caption}:{Tema:value}

I have the same issue and posted it today, lets see what happens. Did you solve the issue?
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Re:Email sent to admin, but user is not working 16 years 3 weeks ago #6923

  • alexp
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Hello,

The "To:" field should only contain the "{Email:value}" placeholder.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Re:Email sent to admin, but user is not working 16 years 1 day ago #7159

I use the Text mode and work it!

Yo use el modo Texto y funciono a la perfeccion

Saludos
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Re:Email sent to admin, but user is not working 16 years 17 hours ago #7160

  • ingwet
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I have tried "everything". I can not make my RS Form Pro send an e-mail either to me or the registrant.

I tried to contact the RS Form support but only got a link to information I have alreday read.

I attach an image of my admin configuration. What is missing? What is wrong?

I use Joomla 1.5.9 so far.
Attachments:
Last Edit: 16 years 17 hours ago by ingwet.
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Re:Email sent to admin, but user is not working 15 years 11 months ago #7206

  • wbaccus
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I'm having a similar problem. I have my recipient set to {HomeEmail:value}, and it worked once, but I haven't been able to get it to work since.
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Re:Email sent to admin, but user is not working 15 years 11 months ago #7207

  • wbaccus
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Just noticed something. I decided to copy and paste the home email value back into the User Email field in the admin, and it looks like at some point in the process, a space is getting stripped out of it.

{Home Email:value}
is turned into:
{HomeEmail:value}

and that is keeping it from going through.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!