Easter Sale 2025

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Must submit form twice before I get the THANK YOU

Must submit form twice before I get the THANK YOU 16 years 2 weeks ago #6938

I have 2 forms I have created and they each use CAPTCHA and drop down menus to select specific names. I also have a security question set up on each form. When a user clicks SUBMIT the page refreshes and you have to put the stuff in all over. On the second time you complete the form and click SUBMIT I get the thank you page and an email confirmation. Does anyone have any idea why I have to do this twice?

Vinnie
The administrator has disabled public write access.

Re:Must submit form twice before I get the THANK YOU 15 years 9 months ago #7804

  • kapearl
  • kapearl's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
I have this problem too and it seems there are other posts here reporting the same problem. Possibly something to do with captcha or sessions?? I know for my site it's intermittent and doesn't happen 100% of the time. It just did it for me when I wasn't logged in. As soon as I logged in, it was fine again.

This post may be helpful:
www.rsjoomla.com/customer-support/forum/...mponent-upgrade.html

It's suggesting to turn mod_rewrite to no. Which I think worked for me but a) added index.php into all my links and b) I have some other programs that required mod_rewrite to be set to yes.
The administrator has disabled public write access.

Re:Must submit form twice before I get the THANK YOU 15 years 9 months ago #7816

  • bogdanc
  • bogdanc's Avatar
  • OFFLINE
  • Moderator
  • Posts: 669
  • Thank you received: 11
Hello,

Try disabling the cache (both system and global), also empty. And see if the problem persists.

Let me know!

Regards!
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!