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TOPIC: Deleted field still shows the data string

Deleted field still shows the data string 15 years 5 months ago #8822

  • joe
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All the fields i deleted in the rsformspro are still showing data strings in my form.

Very frustrating:angry:

www.cunews.com/web-1-free.html

All i can say is wtf i need this before tomorrow, my ticket is on high priority and no answer. So far RSFormPro's limitations and compatibility with Joomla has cost me over $400.00 with my clients.
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Re:Deleted field still shows the data string 15 years 5 months ago #8823

  • GHluska
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That looks a whole lot like a problem I ran into when I first started using RSForm!Pro. To diagnose it, I followed these steps:

(1) Go to RSForm!Pro
(2) Select 'Manage Forms'
(3) Select the form in question (in this case it would be webinar registration1)
(4) A page opens with seven tabs across the top (Components, Form layout, Edit Form, User emails, etc)
(5) Click 'Form layout'

When I ran into this problem, I discovered that I had turned off 'Auto Generate Layout'. Consequently, even though I deleted the fields under components, the markup for those fields was still appearing on the actual page.

To fix it, I manually deleted the markup for the fields I wished to delete, saved it and then viewed it again.

Did that work for you?
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Re:Deleted field still shows the data string 15 years 5 months ago #8827

  • joe
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Your a wonderful person!
I wish they would have told me this when they asked me to uncheck this when creating an anchor on a previous form that i copied.

They still have not answered my high priority ticket. You should work for them!

BIG MAHALO :laugh:
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Re:Deleted field still shows the data string 15 years 5 months ago #8828

  • alexp
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Hello !

I'm glad that you sorted this out... Indeed if you do not automatically generate the layout this isn't updated when you remove a field...

PS: I am sure that you read the support policy:

www.rsjoomla.com/support-policy.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!