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TOPIC: Quote for added functionality

Quote for added functionality 15 years 9 months ago #7696

Hello,

I'd like to know if this product can be extended to send text messages if tickets are not responded to in a fixed period of time. I've done a search for sms in this forum and found some similar questions but no definitive answer.

If this is possible please let me know. I have other thought in this subject I'd like to share with you. Then I'd hope to find out what the approximate charge for this extra functionality would be.

Thanks!

Matt
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Re:Quote for added functionality 15 years 9 months ago #7705

  • bogdanc
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Hello,

The program as it is, cannot be customized to send text messages if the tickets are not responded to in a fixed period of time. However you can customize the source code to make the program able to do that.

Regards!
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!