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TOPIC: Email cron, add the history to the email

Email cron, add the history to the email 15 years 8 months ago #8005

Hi all,

Now that I am using the email cron facility, is there a way to add the history of the topic into the email until it is closed? Currently it only ads that one message.
This way we don't need the user to have to login into the website and can just use the email facility.

Regards,

Andy
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Re:Email cron, add the history to the email 15 years 8 months ago #8148

  • alexp
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Hello,

This isn't a viable solution due to the fact that tickets can become very large. Depending on some email clients, the email from the same address are stacked in such a way that you can view them all in one place.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!