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TOPIC: Not getting form details

Not getting form details 17 years 4 months ago #1397

Hi all. I have people filling out the form that I just created to test it out, but only they get the confirmation email, I don't get the admin email with the form details. I have my email setup as the email that the details get sent to, but no luck...

www.vision-institute.com/hvg/index.php?o...=com_forme&fid=1 if you're like to check it out. Thanks...
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Re:Not getting form details 17 years 4 months ago #1404

  • alex
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Hello PhishShticks,

your email configuration (in the Emails tab) should look something like this:

Email form data to: {email}, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Email form data from: This e-mail address is being protected from spambots. You need JavaScript enabled to view it (where users should reply to)
Email form data from name: your business name
Email subject: The email subject
Email text:

Dear {fullname}, thank you for your time.

Your submission:
Fullname: {fullname}
Email: {email}
Address: {address}
Telephone: {telephone}
Fax: {fax}
Referred: {referred}
Date: {date}
How find: {howfind}
How hear: {howhear}
Procedure: {procedure}
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Re:Not getting form details 17 years 4 months ago #1409

Awesome! Thanks! Working as it should! :)

Edit: After many hours of waiting, I'm still not getting email details nor do I think the client is either. It's not because of it being a \"tryout\" is it? I want to make sure everything is in working order before purchasing a license<br><br>Post edited by: PhishShticks, at: 2007/12/05 14:10
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Re:Not getting form details 17 years 4 months ago #1411

Still nothing alex... :'(
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Re:Not getting form details 17 years 4 months ago #1420

  • alex
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Hi PhishShticks,

i tried the form, and i received the e-mail. It has to be some misconfiguration. Please make sure that Email form data to(the email address where you are supposed to receive the submissions) is not the same as Email form data from. Also check there are no spaces in the Email form data to field.

If that doesn't help, please backup your form(by clicking on Backup your forms in the main screen) and send the file to me alex at rsjoomla dot com.

Let me know.
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Re:Not getting form details 17 years 4 months ago #1428

thanks a bunch alex, sorry for being a pain... i'll try that out and email you the results.


no spaces... i checked...<br><br>Post edited by: PhishShticks, at: 2007/12/07 13:24
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Re:Not getting form details 17 years 4 months ago #1429

alex wrote:
Hi PhishShticks,

i tried the form, and i received the e-mail. It has to be some misconfiguration. Please make sure that Email form data to(the email address where you are supposed to receive the submissions) is not the same as Email form data from. Also check there are no spaces in the Email form data to field.

If that doesn't help, please backup your form(by clicking on Backup your forms in the main screen) and send the file to me alex at rsjoomla dot com.

Let me know.
yes, the form filler receives the email, but i (the admin) do not... :(
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

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