The editor that is launched for editing Thank You Page or emails is not working properly

1) it cannot be resized to edit the full message
2) it corrupts the html with incorrect styling

I am using Joomla 1.5 with JCE 1.5.1, but it does not appear that RSformPro calls the JCE editor.

Any help that can be offered is welcome.

I am using the same version of both Joomla and JCE as you. RSforms does bring up my JCE as the editor, however I was having an issue with not being able to resize the editor box to make it big enough to be functional (eg. can't see the save button).

I submitted a ticket to support who were very helpful. We managed to track down the problem to my brower not being compatable (actually several varieties of browsers I had tried had the same issue). I updated my browser to the most recent firefox (V3) and found this solved the resizing problem.

Perhaps you could try that and see if it helps with this issue. If not, I would suggest submitting a support ticket and see what they can find. It seems they don't actually read the forums.

Good luck

Ps. It didn/'t solve the / problem

Hi

I am someone using JCE editor(most updated and paid version) too. I do not have the resizing and html problem, but I have others:

1. copy some html into the editor box, the ticket tabs will become chaos, RSjoomla support team have been trying to solve this problem, but no result. BUT this should not be a problem of Editor, since TinyMCE have this problem too.

2. Try to insert article from knowledge base, nothing happens, but a word"content" show up there, but TinyMCE have been working fine.

Well, RSticketspro is a great product, but the above problem seems annoying to me, hope someone here can help, maybe i have to wait for RS team pop up with a bright solutioin to it.