• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Cannot login to the backend

Cannot login to the backend 14 years 10 months ago #10580

  • Zindadil
  • Zindadil's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
To my surprise, I cannot login into the Admin Panel (backend) of Joomla (1.5.17)

403: Access Forbidden
"Zxxxxxxx" is not in the allowed users list.

I setup 2users as follows:

1. "Zxxxxxxx" with Super Admin rights to everything and
2. "Jxx" with the Manager rights to RSFirewall only.

And now "Jxx" can login but NOT "Zxxxxxxx".

I am almost sure it worked fine before.

It is desperate situation now because I was to demo RSFirewall to someone in 3 hours.
Very Urgent if someone can help.
Rgds
Jay
The administrator has disabled public write access.

Re:Cannot login to the backend 14 years 10 months ago #10583

  • jwhite47
  • jwhite47's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 7
Easy fix ...

1) Log into RSFirewall with Jxx ...
2) Go to Firewall Config
3) Select the Backend Access Control tab
4) Hold down CTRL and select which users are having back-end access (must be users with special rights)
5) Within the Components that backend users can access List hold down CTRL and select 1 by 1 or select the top one in the list, hold SHIFT then arrow key down until you hit the bottom of the list.
6) Press Apply, Save then test.

Hope this helps.

Regards,
John.
The administrator has disabled public write access.

Re:Cannot login to the backend 12 years 10 months ago #17667

  • bob4
  • bob4's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
Hi

I am having the same issue
except I only have one user

how do I get myself back into my site
:)
thanks
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!