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TOPIC: Locked Out of my Admin

Locked Out of my Admin 13 years 9 months ago #14097

I setup the RSFirewall 'Additional password' option for my administrators. The blue screen comes up and i enter the password correctly, however i am being redirected to my home page. I am no longer able to access the Joomla administrator section.

I don't know why this is happening. Please somebody help
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Re:Locked Out of my Admin 13 years 9 months ago #14126

  • bogdanc
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Hello,

You can refer to the following article from the product's documentation where it is explained how you can solve this issue that you are encountering:

www.rsjoomla.com/customer-support/docume...ackend-password.html
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!