Easter Sale 2025

  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Master Password

Master Password 13 years 1 week ago #17057

  • sharky74
  • sharky74's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
I am completely locked out of RSFirewall because of the Master Password. I have tried every password that I would usually use but they are not working. How can switch it off an start again.

Regards

Mark
The administrator has disabled public write access.

Re: Master Password 12 years 11 months ago #17339

Hello,

You can use this on SQL for your database.
This will disable the Master Password Function

update `jos_rsfirewall_configuration` set `value`= 0 WHERE `name` = 'master_password_enabled'
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!