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TOPIC: "TypeError: 'undefined' is not an object" error

"TypeError: 'undefined' is not an object" error 12 years 6 months ago #19258

When trying to perform the Security Check, we receive this message on completion:

There was an error while running the System Check. Please contact RSJoomla! Customer Support at www.rsjoomla.com. Debug information is presented below:
TypeError: 'undefined' is not an object (evaluating 'response[2].split')

What does this mean and how can we fix it?

Thanks
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"TypeError: 'undefined' is not an object" error 12 years 2 weeks ago #22327

  • spin
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Did you ever fix this? Im having the same issue.
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"TypeError: 'undefined' is not an object" error 12 years 2 weeks ago #22338

  • alexp
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This is generated when the output (provided by an AJAX request) is scrambled. How this is scrambled, really depends on your particular installation (a plugin that throws an error for example).
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!