• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: 403: Access Forbidden using Akeeba backup

403: Access Forbidden using Akeeba backup 12 years 2 months ago #21099

  • samual
  • samual's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
Hi guys,

I am running a joomla 1.5.26 site and using a 1.19 virtuemart store.
I want to back up my store using Akeeba backup. After I installed rsfirewall
I get a 403: Access Forbidden message when I want to use Akeeba.

Are there some settings I need to manage for using components like Akeeba?

Thanks,
The administrator has disabled public write access.

403: Access Forbidden using Akeeba backup 12 years 2 months ago #21111

  • silviup
  • silviup's Avatar
  • OFFLINE
  • Moderator
  • Posts: 309
  • Thank you received: 49
Hello,

To fix this, please try enabling backend access for the Akeeba component. To do so, please head to Components >> RSFirewall! >> Firewall configuration, set 'Enable Backend Access Control' to 'Yes', select your administrator account in the 'Allow backend access to the following users' field and select 'com_akeeba' from the 'Allow access to the following components' field. In doing so, you should gain access to the Akeeba component.

Regards!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!