Easter Sale 2025

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TOPIC: Can't update to R51

Can't update to R51 11 years 8 months ago #24358

  • steenman
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:huh: What do I do wrong. I can't update I get the warning: failed to move file. What to do now.
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Can't update to R51 11 years 8 months ago #24384

  • adrianp
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Hello,

Try making sure that:

- you have correctly set up the tmp folder in Site > Global Configuration > Server > "Path to Temp Folder" field.

- the allowed file upload size on your server is larger than the size of the RSFirewall! .zip installation file.

- you have enough permissions set for the folders listed in the following article:

www.rsjoomla.com/support/documentation/v...ew-installation.html
This is not official customer support. To receive your support, submit a support ticket here.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!