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TOPIC: Error message when doing System Check

Error message when doing System Check 11 years 6 months ago #25249

  • maxi80
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Hi everybody,


Please, I need help.

Sorry for my bad english, this is not my native langage.


I have uploaded files from a fresh Joomla 1.5.26 entire package to ensure I have original files on my web site and not hacked ones.

Since I did it, I cannot make a system check in rsfirewall.

I got a message "There was an error while running the System Check. Please contact RSJoomla! Customer Support at www.rsjoomla.com. Debug information is presented below:
TypeError: Cannot call method 'split' of undefined"

The sections "folder permissions check", "file permissions check", "malware patterns check" and "file and folder access check" are empty... it seems it can't access files ?

Please any advice welcome.

Thank you very much.
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Error message when doing System Check 11 years 5 months ago #25269

  • alexp
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Please submit a support ticket here: http://www.rsjoomla.com/support.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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