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TOPIC: Users can't login in Frontend, no Pop-Ups & VM

Users can't login in Frontend, no Pop-Ups & VM 9 years 4 months ago #33456

Hi guys,

I got a few probs. I'm new with RSFirewall. I'm using it in my online shop with J 3.4.6 and VM 3.0.12. When I'm activating the "Live Scan" a few things don't work any more...

1. Shopcard pop up doesn't work anymore
2. No Login for my customers/users in the frontend
3. paypal, sofort.com, some modules (life Facebook and other) don't work

What are the correct config settings for a Virtuemart Shop Joomla Page. Hope to get help soon!
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Users can't login in Frontend, no Pop-Ups & VM 9 years 4 months ago #33457

  • alexp
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We haven't actually had such reports until now. RSFirewall! does incorporate an Exception section that can be used for such cases. There is no standard correct definition that can be applied - it really depends on your scenario.

Please submit a support ticket about this so our staff members can have a closer look at this and provide assistance in setting up the correct exceptions.

PS: You can then post the solution here.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Users can't login in Frontend, no Pop-Ups & VM 9 years 4 months ago #33461

Allright thx, I've just wrote a ticket.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!