Easter Sale 2025

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TOPIC: Error while scanning files and folders

Error while scanning files and folders 9 years 3 months ago #33547

Hi,

I´ve noticed an error in system check while scanning folders and files. It shows an error in the path while scanning always adding a "www" in the path. For example, it starts with a path like www/administrator/some_folder and continue to add a "www" going to www/www/administrator/some_folder, and www/www/www/administrator/some_folder, and so on, until infinite!

The scan takes much more time to complete than a normal scan. And after some time running, it stops the scan and give an error 500, probabily because of a server timeout.

That error occurs on some specific servers but it don´t happens on others. Anybody already saw that behavior? What can I do to correct it?

Thanks.
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Error while scanning files and folders 9 years 3 months ago #33554

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Please submit a support ticket so we can have a closer look at this.
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  • 1

Read this first!

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However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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