Easter Sale 2025

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TOPIC: File Integrity Check - The file is missing

File Integrity Check - The file is missing 9 years 3 months ago #33550

I have completly remove my old joomla website from ftp cpanel.
Bought new template as the previouse malware scan was found in some "nulled" script tepmlate , I hired some freelancer before who probebelly not paid the template and scam me , but anyways I do all now by myself and clean all and started from scratch.
After I have done Joomla 3.4.8 latest at the time, I installed free hikashop, paid affiliate tracker extention and rsfirewall paid too.
I ran scan and the message shows: "File Integrity Check - The file is missing"
Screen: screen

it is impossible I have some website "hacked" as after I google the topic:
File Integrity Check - The file is missing

Anyone has same issue?
Thanks for help.
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File Integrity Check - The file is missing 9 years 3 months ago #33553

  • alexp
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You will need to register your domain to an RSFirewall! license. Instructions provided here: https://www.rsjoomla.com/support/documentation/general-faq/where-do-i-find-my-license-code-.html

RSFirewall! will then be able to download the hashes for the your current Joomla! version and complete the system check.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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File Integrity Check - The file is missing 9 years 3 months ago #33560

In RsFirewall I already added my Code: 8FM***************** So my site is already ALSO added, so what to do?
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File Integrity Check - The file is missing 9 years 3 months ago #33561

  • alexp
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You are more then welcome to submit a support ticket about this so we can have a closer look.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!