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TOPIC: add more email address as a recipient

add more email address as a recipient 7 months 1 week ago #43605

Is it possible to add more than one Email Address to a ticket if there are more than one person involved to the issue?
And is it possible to add a second staff member to the ticket, which is getting a copy of the emails.
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!