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TOPIC: Pictures don't have the right format

Pictures don't have the right format 7 months 1 week ago #43648

Hello,
After uploading, the photos are not in the correct format. I can only see part of the picture. The full photo will only be displayed after the click. Can you display the photos in the frontend in any format but with the full view?

best regards Wolfgang
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Pictures don't have the right format 3 months 3 weeks ago #43796

  • dragos
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Hello,

To prevent images from being cropped, you can follow these steps:

- For new images: Before uploading, check the "Free Aspect Ratio" box. This ensures that the thumbnail is generated without cropping the original image.
- For existing images: Navigate to Components > RSMediaGallery!, edit your images, select the "Free Aspect Ratio" option, and adjust to include the entire image.
- For menu items: Go to Menus > Main Menu, select your Gallery menu item, open the **Advanced** tab, and set the "Use Original Image" option to "No."
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!