Easter Sale 2025

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TOPIC: Activation and PDF Ticket emails stopped.

Activation and PDF Ticket emails stopped. 12 years 2 months ago #21568

  • chris316
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All of a sudden my customers are not receiving the PDF Tickets for their events or activation emails and I am not receiving any notification of sales apart from the PayPal notification. Customers are showing as subscribed and completed but receive nothing.

Anyone else having this problem, it's kind of important it works don't you think?
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Activation and PDF Ticket emails stopped. 12 years 1 month ago #21689

  • msnoeck
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HI Chris,

We have the same problem, I have already start an support ticket.
If you have any result please let me know.

Best regards Marcel Snoeck
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Activation and PDF Ticket emails stopped. 12 years 1 month ago #22107

  • badimba
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I'm also getting this issue and have submitted a ticket.
Is there any update on the matter?
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Activation and PDF Ticket emails stopped. 11 years 11 months ago #22897

  • terp
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Did you guys ever get this worked out?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!