We are about to build a website that we will use to sell Cable TV events to business owners. At the moment, these events are being sold over the phone but we would like to be able to start selling them online as well to both reduce traffic at peak times and allow customers to purchase these events in the off hours.
However, the nature of the way we sell events make it more complex than what your usual event manager can handle. Therefore I wanted to see if those more familiar with RS forms could look over our requirements and let me know if the features we are looking for are available or if you see any obvious red flags.
1) Different user groups get different pricing. When we sell an event, the price is based on the customer venue capacity. A customer with a 100 seats venue will pay less than a customer with 500 seats venue.
2) User Groups pricing - Since we base pricing on the venue capacity we would like to be able to have those prices automatically calculated for each user group:
FROM 0 to 100=$100
FROM 101 to 500 = $500
and so forth. Failing that, we should have a way to present the same "event" and show different prices to each group.
3)We also need the ability for the sales force to go onto the site administration and either change the price of an or user group of a given customer. Salespeople are able to "make deals" with customers based on their RL conversations. Once a salesperson offers a different price, they should be able to go on the site and make that price reflect the new negotiated price in case the customer wants to pay online. In some cases, some customers would get a permanent discount that should reflect on their price, but only for them.
In the process of selling these events, there is no doubt that some human input is needed. We simply cannot trust a customer choosing their own user/pricing group without cheating. So we would like to ask them about the size of their venue and then assign them to the proper user/pricing group manually. At the very least, we would need to double check their choice manually.
Customer logs in >>
Customer sees a price for a given event based on their user group pricing level
Customer Purchases the event and pays using Authorize.net
Orders are reviewed and in some cases the salesperson has to call the customer and fine tune the order.
Based on the above, does it sound like something RS Events, together with RSforms should be able to handle> I am weary of the user Group and pricing handling.
Thank you for your help and feel free to ask questions.
