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TOPIC: Registration Email being sent before Payment

Registration Email being sent before Payment 11 years 4 months ago #25703

Hi All

We are using RSEvents Pro with RSForms Pro and a payment plugin.

When a user registers for and event, they automatically receive the email setup in RSForms Pro, which basically says that they have registered successfully for an event before they actually make a payment - this can cause confusion.

Is there a better way to handle this, or is there an option not to send the email until payment is made ?

Any feedback much appreciated.
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Registration Email being sent before Payment 11 years 4 months ago #25719

  • m.andrei
  • m.andrei's Avatar
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Hello,

The email is sent automatically by RSForm! Pro when the user submits the form. To disable this option just leave "TO" and "FROM" fields blank in:

Form > Form Proprieties> User Emails

You can edit the text sent in RSEvents! Pro emails here:

RSEvents! Pro > Settings > Emails

And here you can learn more about how to configure your RSEvents! Pro emails and placeholders:

http://www.rsjoomla.com/support/documentation/view-article/690-settings.html
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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